They did a very thorough investigation of my medical history to make sure that I would receive the most beneficial treatment. I felt like they really cared about me. I've heard of a few psychiatrists that took personal phone calls during appointments, and I always thought that was so rude. Thankfully, they've never done that here. Their full attention is always completely on me. The chairs in their waiting room were definitely above average. I was comfortable. The staff was very friendly and warm. They went out of their way to make me feel respected and cared for. Their prices weren't outrageous, but they were a little too expensive. I wish they were willing to make it more affordable.
I have been seeing Dr. Paulsen for at least 10 years for bipolar disorder. I had seen other doctors before her and was tired of textbook depression scale questions. She was the first doctor to actually hold a conversation with me and listen to my problem. She actually LISTENS to her patients problems and concerns and involves their opinions in their treatment plan. Psychiatry is not just about getting pills to fix a problem, but working to live with the disorder you have. Dr. Paulsen has always been there for me, never made me feel bad about setbacks I have had, been willing to consider my feelings about my treatment and adjust to them, and been a rock for me in times of suffering. I feel so comfortable with her that I tell her my deepest thoughts and feelings. She is nonjudgmental. I am so grateful to have found her those many years ago. I don't know what I would do without her at times. Thanks, Dr. P.
I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. My appointment felt a little rushed. I understand that they are busy, but I would have liked a little more time. They always make sure to return my phone call as soon as possible. They've never left me waiting. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. Their staff is very friendly and professional.
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