How would you compare this provider to others in his/her field that you have visited?
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Does this provider have a good professional reputation within your community?
Not really, it could be better