The crisis center and their pharmacy are the only things I can say that work in this Mental Health Center. I went there for crisis and the crisis center was full of the most kind hearted people you can imagine. They made me feel so good I didn't even had panic attacks and my suicidal thoughts got under control quickly. I wanted to give them a fair review but the follow up is what really ruined this place for me. After one year of being with a doctor that knew what she was doing, who was slowly taking care of my medications, but refused any changes on my medication since it was partially working, she had to leave to another state. I was place with a new nurse practitioner with questionable understanding of the medicine I was taking. In my first appointment with her I catched her confusing the names of several medicines, and she seem to focus on my sleep problems more than my anxiety and depression. Just because a patient is not having a panic attack in front of you doesn't mean they are lying about it. On my last appointment I told her I was going to be moving states, a clearly emotionally charged transition, and in a monumentally unwise move she decided to take that appointment to change the medicine that helped me the most. Unlike the previous doctor she did not say she was canceling one of my prescriptions and did not tell me to get rid of the previous pills. She went as far to tell me that if I had a panic attacks I could call her to change my prescription, even on the event of moving states. Now I am in Oklahoma, having withdrawal symptoms and catastrophic panic attacks so I decide to take her advice and call her, just to find a voicemail. I leave a message call multiple times and 4 hours later (I could have done something regretful in that time) A nurse finally calls me, tells me since I can't be there physically there is nothing they can do and since I have no mental hospitals nearby, enough to get attention, all I should do is go to ER on a regular hospital. I press that she told me to call her so he goes talk to her and places me on hold. Just to come back to tell me she told her to tell me the same thing. She refuses to talk to me personally. I am at loss and wish this never happens to someone else, Plateau is full of wonderful people that care deeply about their patients, but they CLEARLY need to be more strict on who they hire.
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