Services Refinery Road Veterinary Clinic practices at 1913 Refinery Road, Gainesville, TX 76240.

Veterinarians offer general and emergency pet care services. Some veterinarians offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Refinery Road Veterinary Clinic in Gainesville, TX, please call (940) 665-4478 for more information.

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I am so thankful to everyone at Refinery Road Vet Clinic. Last month my dog Hazy became ill. She wouldn't eat was losing weight, and she became dehydrated because she was vomiting every day. Dr. Hartman took Xrays of her lungs and found out that she had bacterial pneumonia which is very unusual in dogs. He and all of the team were so kind to Hazy and I. She WILL NOT take pills, so I took her in everyday and they gave her injections of antibiotics. She didn't seem to be getting better, but Dr. Hartman and his team kept treating her. Eventually Dr. Hartman ran some tests to rule out a few suspected disorders. All of the tests came back negative. For the next two weeks, I took Hazy to the clinic and the technicians patiently gave her oral medication. Everyone was wonderful to us. Despite the fact that Hazy is difficult to give medication to. Hazy is her bouncy, cheerful energetic self again. I have taken my pets to this clinic for years and always had the best experience. Everyone is professional and courteous despite the very busy schedule they maintain. I highly recommend this vet clinic.

by Andrea L. Perryman xxx.xxx.149.116

July 21, 2020

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First and LAST visit! We had the worse experience I have ever had with a vet clinic. We took our dog, who was a drop off, in to have him fixed, checked for heartworms and shots. We left him for his surgery at the Gainesville clinic and picked him up later that afternoon. His surgery was done but the vet and techs were at the clinic in St. Jo and were not available to talk. We had not seen the vet at all during our visit and the receptionist could not tell us anything about our dog but ”would call St. Jo if we needed her to”. How old did they think he was? Why was the doctor and techs in ST. Jo? If they are there, where did our dog have his surgery? Why did you send us home without his shot tags or paperwork and forget to charge us for them and required us to drive all the way back up there to get the tags and pay for it the next day? And the vet was unavailable again the next day to talk to us about our dog. I have never been to the vet and not spoken with my vet. Also we bought the heartworm medication from them but they did not bother to explain how to administer it or that we needed to bring him back in in 6 months to make sure he is heartworm negative. My husband said the receptionist got snotty with him when he started asking questions. This clinic is unorganized, uncaring, unavailable, unprofessional, and I would not take a pet fly there. My husband actually text me on his way home from the second visit and said “I’m just glad this horrible experience is over. We will never go back”. Very disappointed.

by Rhonda xxx.xxx.240.59

December 13, 2017

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