They made the extra effort to make sure every question and concern I had was addressed. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I would go to them over any other veterinarian. I've never doubted their abilities. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They always take that extra step to make me feel special. I always enjoy my appointments here.