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Glencoe Veterinary Clinic

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Veterinarians

Glencoe Veterinary Clinic

Glencoe, MN

Glencoe Veterinary Clinic

Glencoe, MN

Lester Prairie Veterinary Clinic

Lester Prairie, MN

Lester Prairie Veterinary Clinic

Lester Prairie, MN
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Glencoe Veterinary Clinic
Glencoe Veterinary Clinic
(2 Reviews)
> Get Phone Number & Directions
605 13th Street West Glencoe, MN 55336
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Nearby Specialists - Call Now
(952) 373-6038 Oak Knoll Animal Hospital
(320) 403-2975 South 71 Veterinary Clinic
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About

Glencoe Veterinary Clinic

The Glencoe Veterinary Clinic, where you AND your animals are our main concern, offers a wide array of diagnostic and surgical procedures for your companion animal or livestock needs. Our trained staff is eager to work with you and your four-legged family members. We utilize cutting edge equipment such as laser surgery, digital x-ray, ultra sonic dental equipment, in-house blood analysis and large animal ultra-sound. We also offer on-line pharmacies for your small & large animal needs.
Primary Specialty

Veterinarians

Map and Directions
605 13th Street West, Glencoe, MN 55336
Services Glencoe Veterinary Clinic practices at 605 13th Street West, Glencoe, MN 55336.

Veterinarians offer general and emergency pet care services. Some veterinarians offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Glencoe Veterinary Clinic in Glencoe, MN, please call (320) 864-3414 for more information.
Consumer Feedback
(2 Reviews)
Service
2.5 star average for Service
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Environment
4 star average for Environment
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Recent Reviews
As soon as I walked through the door, I was immediately greeted by the friendly staff. The Dr's were very knowledgeable and went out of their way to recommend the best treatment possible. Unfortunately, the front desk/office staff is so incompetent, it more than cancels out the great treatment of the actual Vet staff. I went in to pick up RX's for pet. Paid. Left. Received call 20 minutes later that they had given me another patients medicine and they were waiting in the office. I had to cancel my next appointment, turn around and return to office to correct their mistake. The ditsy blonde desk clerk came out to the truck and got the RX's, and almost took the extra candle I had purchased as well. I questioned her if I had paid for MY RX's or if she had charged me the other ladies... was it correct? As it was almost $100, I wanted to ensure that I hadn't overpaid. She giggled and ensured me that she had charged me appropriately. I asked for an updated receipt that showed my RX purchase - she told me she would have to mail it to me. (Great. I'll hold my breath on that one!) She turned to go back in the building and still had my correct RX's in her hand. I had to tell her to give them to me, or I would need a refund and attempted to joke about it. She just gave me a deer in the headlight look... still had no clue what she was supposed to do. I told her that I had already paid for those - and my cat needed them. Thank you~ **gggrrr!!!! *** If that wasn't bad enough... two weeks later, I get an INVOICE - actually two! of them!!! One showed the 'correct charges' of $85.58 minus what she had charged me that day for the other lady's RX's - $84.23. They were billing me for $1.35. (OMG.) The second invoice was for the one pet odor candle I had purchased with tax - $6.95. When I found the original reciept from that day where she had charged the wrong prescriptions - the candle was already on it and included in the $84.23 previously paid. Unbelievable. They are sooooo screwed up. I called and tried to talk to the girl. Unfortunately, she is unable to handle any customer feedback or information regarding her incompetence and mishandling of the transaction. She put me on hold for the office supervisor. I gave up and hung up. Several hours later, the office manager called me back and was very hostile regarding the issues I presented to her. She actually had the nerve to tell me that I had upset her receptionist by speaking to her earlier!! Hey. Here's a clue. This is NOT how to win a new customer. She refused to waive the $8.30 charge the incompetent office worker still shows on her system... and said that I had already been apologized to for the mistake that had been made. If I was not coming back to use their services again, she saw no reason to apologize again or waive the charges. UN-FREAKIN-BELIEVABLE. :smh: NOT EVER AGAIN!!!
by Jana Kane xxx.xxx.157.215
February 22, 2013
Recent Polls
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
Would you refer this provider to a family or friend?
Definitely
Were the staff members able to answer your questions?
Definitely
by Anonymous xxx.xxx.227.196
July 26, 2014
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