There's been a few times where they've been late to my appointments. It was very frustrating, especially since I show up on time every time. I really didn't like that they didn't explain my treatment's risks and benefits. I had no idea what to expect, and I didn't feel informed enough to make a decision. Most of the advice they were giving me seemed biased. It felt like they were just trying to make money off me instead of giving me genuine advice that would help me.
One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. I've already told my friends and family about the fantastic experience I had there.
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