They were kind to both my 89 yr old mom who was there for 4 months and patient with my 87 yr old father when he would come visit. My mother had a severe stroke 10 yrs ago and recently contracted several infections. The staff worked as a team and helped each other out. We had the opportunity to work with Rt, Wound care, the CNA's the Dr.'s , nurses, infectious disease and the care coordinators. Everyone was attentive to my mother and my family. There were very few occasions that I had to bring up an issue to their attention, and when I did it was addressed quickly.