I have dealt with Barberton Summa since the 60's and always have received excellent care. Now that I am retired and on social security I do have one thing that bothers me. In Jan. 2013 I had a colonoscopy. The pre-resgistration department called me a few days prior the the proceedure as they have many times before. Not knowing that my procedure was diagnostic I paid a copay of $<url removed>. which later I found out was not needed. It is now March and I have yet to receive my refund. Summa Ins. and the hosp. both acknowledge that it is due. One question, when will I get it? I respect the large clientel and time it takes to process things, however if I owed you folks it would have been sent for collection a long time ago. I need the hospital and probably will be again a patient before my days are over so I do not want to make waves, but please move a little toward my refund. Thank you

They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged.

They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional.