I had a *very* different experience here than the previous two reviewers, as I was committed to the facility and did not have the option to leave. Supposedly I would have been transferred out of the acute psych ward unit in 24 hours had the on-call psych bothered to do the paperwork, but he didn't bother for several horrific days (four as I recall), nor did he complete the paperwork for vegetarian meals for a week -- and the kitchen staff wouldn't give them to me without the order -- so I didn't eat much that week. Additionally, I was told at my medical check-up that my calcium was low and my sodium was high, and they wanted to medicate me for that when it's never before been true in my life. I told them that if they would give me more than one tiny carton of milk a day and stop over-salting the food, I wouldn't have a problem -- and I was right. Two weeks after discharge all of my levels were fine, because I was feeding myself! Once I was on "the other side" (out of acute care) things were far better, but I was extremely bored as there wasn't much "program" (and NO 12-step meetings). I will say that the psychiatrist to whom I was assigned for aftercare was fantastic, and literally changed my life for the better, so I suppose the whole thing was worth it, but except for him I sure wouldn't do it again if I had the choice.
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
I got an appointment quickly. I've never had to wait too long. They paid close attention to me and all of my questions were answered. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. If I were in some kind of an emergency I'd go back. Otherwise, I'm going to look for something better.
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