St James Healthcare

St James Healthcare
St James Healthcare 400 South Clark Street Butte, MT 59701
About

St James Healthcare

St James Healthcare is a Hospital facility at 400 South Clark Street in Butte, MT.
Primary Specialty

Hospital

Services St James Healthcare is a Hospital, clinic, emergency, medicine, doctor, ER, ICU, hospital room, hospital ward, nurse, doctor, physician, treatment facility

Please call St James Healthcare at (406) 723-2500 to schedule an appointment in Butte, MT or get more information.
Consumer Feedback
(8 Reviews)
Service
2 star average for Service
Environment
1.5 star average for Environment
Expertise
2 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
Value
1 star average for Value
View All 8 Reviews Add a Review
Recent Reviews
Unfortunately this is the only hospital in town and we are more or less forced to use them. For the past year we went a few times to the pediatric department at St. James with our toddler child. Here are some basic things:
- If you ever have a question they would NOT answer anything over the phone; rather, they make you come in for visits for any minor detail... of course they will charge you ca. $150 for each visit, even though you learn nothing new regarding the health situation.
- If you make a call to speak to a doctor (e.g. my kid's pediatrician) it may take 2-3 days literally before anyone calls you back.
- In the pediatric department some nurses will take liberties to schedule patients any way they see fit, and would not pay any attention to what parents want for their kids.
I am not saying that all people in the pediatric department are this way, but may of them are! I am sorry we have to use this facility, but this is the only hospital in Butte.
by Eddie xxx.xxx.152.74
January 14, 2013
Recent Polls
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Were you able to relax during your appointment?
No, I was on edge
Did this provider prominently display their diplomas or business license?
No, I never saw one
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous xxx.xxx.50.196
May 20, 2013
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
by Anonymous xxx.xxx.204.228
April 25, 2013
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