They made sure every single question I had was answered. Their staff is friendly and welcoming. They are so warm and professional, and make the experience positive. I will return to this provider and may make them my first choice for pet care from now on.
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. Dr. Otaro is so gentle with the animals and supportive of my decisions with regards to following the new vaccination protocols. I switched to her after 15 years with another vet, and do not regret the decision to switch one bit! Her staff is kind and caring and very professional. Dr. Otaro herself even answers the phone and runs the desk when she is not busy with clients. The best vet experience I have ever had!
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