I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. It was easy to get the appointment time that worked for my schedule. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I was never left in the dark when my pet had to stay in overnight care here. This veterinarian is so thoughtful when it comes to keeping owners fully informed on their pets condition and making follow-up calls exactly when promised. I was given a polite greeting when I walked in. It was nice to be acknowledged.
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