Otter Lake Animal Care Center

Otter Lake Animal Care Center
Otter Lake Animal Care Center 6848 Otter Lake Road
Hugo, MN 55038

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About Otter Lake Animal Care Center

Otter Lake Animal Care Center is a Animal Hospital facility at 6848 Otter Lake Road in Hugo, MN.
Primary Specialty

Animal Hospital

Practice Otter Lake Animal Care Center
Services Otter Lake Animal Care Center practices at 6848 Otter Lake Road, Hugo, MN 55038.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Otter Lake Animal Care Center in Hugo, MN, please call (651) 426-8871 for more information.
Consumer Feedback
(19 Reviews)
View All 19 Reviews Add a Review
Recent Reviews
My dog was not the only that Dr Scalan harmed - <url removed>

Dr Scanlon performed 2 cruciate repairs on my dogs knee. For the first surgery in her medical notes it states her Caudal Cruciate Ligament (PCL) was torn and removed along with her Cranial Cruciate Ligament (ACL). For the 2nd surgery he reported that a portion of her meniscus was removed (I was unable to read his writing). At 5 months post op she started having problems again with her knee. Dr Scanlon recommended a 3rd exploratory surgery, so instead I brought her for a 2nd opinion with Dr Stephen Levine an orthopedic specialist. He found her knee was completely unstable. So did a 3rd repair. Dr Levine was surprised to find her PCL was completely intact and perfectly normal. He also found that the portion of the meniscus that was suppose to be removed was still intact and completley crushed.

Since Dr Scanlons medical notes were grossly inaccurate not even explaining what was going on with my dog. I do not and would not let him touch any of my animals ever again. If he can not keep his medical records straight to the point that he is saying he removed the body parts that he did not it makes me concerned that he is makeing other bigger mistakes. I consider this one huge. I'm not really concerned about my dog but I'm concerned about the other dog who's PCL was removed. Now if that dog every has problems with its knee it will lead Dr Scanlon or any other vet down the wrong path to helping it. I'm very disappointed in Dr Scanlon, keeping proper medical records is the most basic and most important function of veterinary medicine
by Maria
XXX.XXX.130.25
Recent Polls
Would you recommend this provider to others?
Absolutely Not
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Was this provider's office clean?
No
Did the waiting room smell clean?
No
Does this provider have a good professional reputation within your community?
Somewhat
by Janet
XXX.XXX.44.47
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Would you recommend this provider to others?
Absolutely Not
Was this provider thorough in discussing the risks and benefits of your treatment options?
No
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
They weren't interested what was going on for me so they asked very few questons.
Does this provider have helpful information available online?
No
by Mark
XXX.XXX.107.101