I called in and got a quote over the phone from an employee there. Based on that quote I made an appointment and got my dog fixed. My husband picked up the dog for me and gave me the receipt when he returned. I immediately called because the quote was $120.00 and was charged $170.00. When I dropped the dog off that morning I was assured that she would receive pain medicine during the surgery and some would come home for us with her as part of the cost of the surgery. No pain medicine came home with my dog at all, she laid here crying in pain. I immediately called and the attitude was use the pain medicine that I paid for that we received for our other dogs (Large 100 + pound dogs) when the dog fixed was 17 pounds. I left a message for the office manager to call me, no call back. I called in again and asked for the manager to call, guess what no call back. I then called in again and left yet another message, still waiting to hear on that one. I asked for someone else and no one else is available. I would not recommend them because they are not true to there word and to send a dog home in the pain my dog was was not acceptable and lack of follow through on there end was absolutely unprofessional and not trust worthy. If you truly love your animal you will not bring it to this facility, the lack of caring I have encountered on this visit shows where the ethics truly lie.
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