All of my questions were answered completely thoroughly. I felt like I definitely learned a lot. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I was given a polite greeting when I walked in. It was nice to be acknowledged. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
It was easy to get the appointment time that worked for my schedule. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I was confident that they were using the latest treatment methods. I was pleased with the chair they provided me during the session. It was quite comfortable, which I appreciated. I was satisfied with the progress I made with this counselor. I feel it was time well spent.
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
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