ServicesMiracle Ear Corporate Headquarters is a medical supply company in Minneapolis, MN. Call Miracle Ear Corporate Headquarters at 18007613103 for a detailed description of the medical equipment offered.
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If I could give NO STARS I would. Very poor. The worst service at franchise level. Franchises opened during limited hours and days. No one knows what is going on. Owners of franchises are not boaed certified audiologists but just people trained by Miracle Ear. Stick with your ear, nose and throat audiologist! You'll save yourself a lot of time, headaches and money!!!
I went into the office at Riverdale, Utah. The manager there is Todd Kelson. I ordered the hearing aids on Dec. 6, 2016 but I cancelled the order on Dec. 13, 2016. Now Todd Kelson claims I owe him $568.50 for "professional fees". I received a flyer for a FREE hearing test, evaluation and 30 day trial. I have NEVER had the hearing aids but a charge for $3,790.00 has been made to my CareCredit account. I have had to make a payment to CareCredit for $124.00 in January and another one is due for February and the charge is still outstanding. He made me sign a paper so I could receive a return of the charge. The paper said I owe him $568.50 for "returns", but when I asked for a copy of the paper he had changed the wording from "returns" to "professional fees". I do not owe him $568.50, it was a free offer and I cancelled before I ever received the hearing aids. What "professional fees" could there be on a free offer. I am to the point of taking him to court unless this is taken care of quickly. I have already been in contact with our local television stations consumer advocate. He is looking into this. I would suggest before Miracle-Ear is plastered all over the news that I receive a full refund, including money I have already paid.
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