I would never bring my dogs to your clinic. Your front desk receptionist is a complete idiot. She had called my phone 15 times for a woman and her dog named Nacho about a prescription. They never answer the phone and worst is I am sick of it. I am contacting the AG's office to file a complaint for harrassment. The lady before me is right your clinic is one of the worst for customer service and more.
Hopefully with getting a BBB and AG complaint you might listen to people that your employees are idiots.
I have been going to St. Francis since 1979. Recently, the original Veterinarian has retired and new Vets are on board. I really do not have an issue with them. The new individual answering the phone and handling the front desk is a vile person. He talks back, and shows absolutely no respect to other people. I was told "that's not my problem". I was also told he did not care that I had been a customer for 37 years. I have changed practices based solely on the actions, language and rudeness of the employee at the front desk.
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