Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I felt like my needs were mostly met, but they didn't make any extra effort. The office was easy enough to find. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. Dr Simmons needs to develop better people skills. One visit, he implied that I couldn't read correctly. On another occasion, he implied I was being cheap because I didn't want to spend money on a procedure Dr. Harris had tried several times without any positive results. Had Dr Simmons read the charts before seeing my pet, maybe he would have seen their history.
This vet was recommended to me by several people at work when I asked them where to take my new puppy. We've been there a few times, and each time they took us right in for our appointment. They answered all my questions and even helped me put the first dose of medicine in my dog's ears. Very nice staff. The prices seem very reasonable.
Dr Harris and his staff obviously like animals and are very competent. They also have lower rates than neighboring veterinarians, so even though I have to drive a little farther, it is worth it. Their office is always busy, but it feels less like a factory than other vets in the area. While you wait, they do not mind if the door of the exam room is left open, so you can see the other clients and pets, and you can see how the staff interacts with everybody. They are very professional, accommodating and nice. Highly recommended
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