The examining rooms at their office were clean and free of odor. I can tell they really strive to keep their office looking and smelling nice. As far as boarding facilities go this is one of the bette r ones that I have seen and I feel confident that the staff takes great care of my pets.They try to make pets feel as safe and comfortable as possible. I was pleased that they were able to answer all of my questions. I left feeling very informed about pet care. The chairs in the waiting area are pretty average. Not super deluxe but not horribly uncomfortable either. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
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