My husband's doctor ordered oxygen for him for than 3 weeks ago. Still no contact from them. When you call, you are put on hold for so long, you have to hang up. I'm glad his life didn't depend on it but he's be a lot more comfortable, I'm sure. They only get one star because they wouldn't let me put no stars.Their website has no other way to contact them except by phone. They should be ashamed of themselves!
At Home Medical never delivered a C-pap machine as ordered by my doctor. 17 days later, I called to inquire as to the whereabouts of the medical equipment. I was on hold for ten minutes, before I was told they would call me back. 3 1/2 hours later, I called At Home Medical once again, waited on hold for another ten minutes, and they had no answers for me. C-Pap machines are fully covered by my insurance, yet At Home failed to deliver the medical product. I canceled the order, and will advise my doctor of the problem with At Home Medical. The delay by At Home delivering the c-pap machine is adversely affecting my health..
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