I have dealt with this company at their local office for 15 years and have been very happy. This time I was told I had to deal with the main office. I called from local office location and placed my order on June 24th. On July 1 I called to see where my husband's supplied were and they had no record of the order. I place another order and asked for an expedited delivery since we had already waited one week. No deal. I called again on July 11th and was told the order shipped on July 3 from Rochester Hills - 90 miles away - and I would receive it in 7-10 days. This is a medical supply house!! People need these supplies and they are not getting them in a timely manner. I will never deal with this inept company again. This company has no idea of the importance of their product to their customer's health. Shame on you.
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