Was this provider's staff friendly?
Does this provider remember you by name?
Sometimes, but not always
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.