I experienced their terrible service first hand. Three times is a charm, not going back. When you go to their store you are completely ignored. If you call for an appointment, you’re sent to voice mail and your call is not returned. Obviously the management is an epic fail. If I owned the St Matthews location I would fire the entire staff. All of the employees are untrained and unprofessional. The medical supplies business is an untapped market. An entrepreneur could open a store in Louisville and put this place right out of business.
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