Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution