Whenever I asked anyone a question while I was there, I never got an answer from anyone. I couldn't find one person who knew how to help me. They don't really take that extra step to make me feel special. I'm just another customer to them. Their staff was not friendly at all, I didn't feel welcome there. There's no way I'll ever be back to this provider. They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods.
These guys are idiots. There is this Mexican guy that can never take an order right- 1/2 the time never puts the order in. The drivers show up here without a clue. I am so fed up with them. They need to to customer service courses.
I will give the drivers 5 stars though- they try hard with what the idiot office gives them. They actually care.
It is impossible to get an appointment at their office. They are always booked and have a long waiting list. They always take the time to listen to me. I know they really care about me and what I have to say. It seemed like they were trying to rush my appointment and were annoyed to be helping me. It was obvious that they wanted to be somewhere else. I don't think they were very experienced or well-trained. They didn't know what they were doing at all. Their staff was not that friendly, and didn't go out of their way to make me feel welcome .Plus when I place an order it never shows up. They have more excuses than anyone I know.
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