I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. Whenever I pick up my prescription, I walk right up to the counter and am helped immediately. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
The magazines in their waiting room were so boring. It made my time in the waiting room drag. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. The waiting area was overcrowded and too small. Multiple people had to stand as there were not enough seats. Everyone was pretty much wedged in. Their office was unbearably cold. I was starting to worry that I would catch hypothermia if I stayed there any longer. I understand that heating bills are expensive, but it was awful in there. Their office was unbearably cold. I was starting to worry that I would catch hypothermia if I stayed there any longer. I understand that heating bills are expensive, but it was awful in there. They were abrasive, rude, and made me feel stupid. I've never experienced a more impolite and unfriendly pharmacist in my life.
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I'll definitely be going back. I didn't have a bad experience.
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