I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I got an appointment quickly. I've never had to wait too long. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help.
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
They have really great customer service here. They always put their customers first, regardless of the situation. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. It's very easy to refill my prescription over the phone. I've never had a problem. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
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