Valley West Veterinary Hospital - Service Ratings
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Valley West Veterinary Hospital
Charleston, WV 25302
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 9 Poll Questions:Does this provider welcome questions?
Asked 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 1 time
Does this veterinarian offer emergency after-hour services?
Asked 1 time
Answered "Yes, I can always count on them" (80% satisfaction) 1 time
Did this provider show attention to detail?
Asked 2 times
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Answered "Absolutely" (100% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Did your provider offer a holistic approach to your experience with them?
Asked 1 time
Answered "I felt that I received so much value from my appointment because of the thoroughly holistic approach they had in place. It's rare. Thank you!" (100% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "Always" (100% satisfaction) 1 time
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