Country Pet Clinic - Service Ratings
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Country Pet Clinic
W11880 County Road C
Black River Falls, WI 54615
Consumer Feedback
Service
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Expertise
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Poll Responses for Service
4.5 Star Average Based on the Following 21 Poll Questions:Did they follow up with you after your appointment?
Asked 1 time
Answered "No, but they said they were going to!" (20% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 3 times
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 2 times
Answered "Absolutely not! I was seen right away!" (100% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Absolutely! I never have a problem!" (100% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Does this veterinarian send reminder cards for your pets annual check-up?
Asked 2 times
Answered "Yes, I never forget my pet's annual check-up thanks to them" (80% satisfaction) 1 time
Answered "Always. Not only do they send reminder cards, they also send adorable cards during the holidays" (100% satisfaction) 1 time
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