Edgewater Animal Hospital - Service Ratings
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Edgewater Animal Hospital
1933 Sycamore Avenue
Buena Vista, VA 24416
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 10 Poll Questions:Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "No, but they said they were going to!" (20% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Yes, they've stayed open late when I've needed help" (80% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Yes, they don't show favoritism" (80% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 2 times
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Answered "The wait wasn't terrible, but it wasn't the best" (60% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Was the wait time for your appointment reasonable once you got to the office?
Asked 1 time
Answered "Absolutely" (100% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "Mostly" (80% satisfaction) 1 time
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