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Castlerock Pet Hospital

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Castlerock Pet Hospital
Castlerock Pet Hospital
(9 Reviews)
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6930 RR 2338 Georgetown, TX 78628
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About

Castlerock Pet Hospital

Castlerock Pet Hospital is a Animal Hospital facility at 6930 RR 2338 in Georgetown, TX.
Primary Specialty

Animal Hospital

Map and Directions
6930 RR 2338, Georgetown, TX 78628
Services Castlerock Pet Hospital practices at 6930 RR 2338, Georgetown, TX 78628.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Castlerock Pet Hospital in Georgetown, TX, please call (512) 868-2280 for more information.
Consumer Feedback
(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
View All 9 Reviews Add a Review
Recent Reviews
I took my Mother's Beagle in to get put to sleep because my Mom was too sad to do it. The Beagle's name is Mischief. Mischief is about 16 years old, she has skin problems, she's almost completely deaf, she can't walk very well, another vet had told us she might have cancer in her stomach because it becomes distended on one side, she randomly pees on the floor, she sits in her pee when she pees outside, she cries out sometimes when she's just laying there. She's been kept comfortable, she's a happy dog, but it's been time to put her to sleep for awhile. So when my Mom broke her wrists and became unable to care for this dog, that already had needed to be out to sleep, she sent me to do it. I brought her to Castlerock and that woman vet told me that she wasn't going to put her down because she could treat get and keep her comfortable. I tried explaining that this dog has been kept comfortable and that she's 16 years old, that my Mom can't care for her anymore, that we've treated her bladder, etc. She refused to put her to sleep, insisted that she could give her a pill to treat her peeing on the floor. She was so rude and flat out asked me why don't I keep the dog while my Mom gets better. I said "No", she continued to grill me on why somebody else couldn't take the dog. This woman is so thoughtless, in front of my 9 yr. Old daughter to act like we were just putting Mischief down because we didn't want to care for her. I shouldn't be asked questions in that rude, intrusive manner and be told that. I told her several times again that she wags her tail because she's taking meds that keep her comfy. But when a dog has nerve issues with her hind legs and just pees and poops everywhere, has pain from the stomach like that. It's cruel to continue to keep them comfortable. She did not take anything I had to say, she was very rude and has no care for this dog. I feel like I was just dismissed and she treated me like a horrible person for wanting to put the dog down. I used to be a vet tech, and I've also worked with several animal shelters and rescues. There are animals that you keep comfortable and others that you just can't keep alive because it's cruel, and Mischief was suffering. I took her to another vet and they took one look at her and all of them were said it's definitely time to put her to sleep. I will never use this vet again, I'm so disappointed.
by LOrigan xxx.xxx.232.86
August 22, 2015
The staff here goes above and beyond to make my pet and me feel at home. They are the friendliest people! The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. It's so refreshing to find a vet that isn't always overwhelmed by too many pets. They are able to spend as much time with you as you need and are never rushed off to see another pet. I'm sure it's no surprise that my pet hates going to the vet, but what a relief to find an animal hospital that is so dedicated to making your pets experience as pleasant as possible. They never separate you from your pet and I was able to stay within "save me" range the whole time. No taking pets behind closed doors like other places I've been too. This veterinarian was so incredibly compassionate when my pet was sick. They consoled me when I was upset and even gave me a hug. I have had pets all my life and have never found a veterinary office this good.
by Anonymous
September 12, 2011
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Recent Polls
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Do you feel like this provider's office is well staffed?
Definitely
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
I think they really try to take a holistic approach but I felt a bit rushed with all their questions.
by Anonymous xxx.xxx.141.62
August 23, 2014
Did the veterinarian allow you to stay with your pet at all times?
For part of the time
Was this veterinarian friendly?
Extremely Friendly
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by RMC xxx.xxx.172.73
February 28, 2014
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