I came to this part of South Dakota to train pointing dogs for hunting and competition. So far, we've had to take dogs there for minor emergencies (like wounds or removal of speargrass from down in dog's ears) as well as routine shots and tests. This is to say that I am not a long-time customer, but was certainly treated like one. The staff running the front part of the business are very friendly, polite, and happy to help; and the two (of the three) vets that we've worked with were both knowledgeable and friendly. If, like me, you're used to an urban vet with every test and machine known to man (and the billing department), keep in mind that this is a rural vet practice dealing with both large and small animals. When they couldn't do something for us, they were very helpful in helping us find the nearest practice that could.
I brought in a stray dog that I had found and wanted to take in. They helped me with everything I needed and even sent me home with a bag of food until I could get some! They were friendly and definitely wanted to make sure I got all the care for my new pup that I needed.
They were very polite and helpful and made sure that I had everything I needed. I felt very safe in their care. I definitely trust them. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. This veterinarian was extremely friendly, and paid attention to both me and my pet. They really made the extra effort to make us feel welcome and at home. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
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