They left me completely alone for a long time and I became very nervous. It was awful how rough they were with my pet. They seemed to have complete disregard to the fact that my pet was scared and uncomfortable. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all.
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