The vets at Staples Vet Clinic are all top notch in their field. They are extremely knowledgeable and very friendly to talk with. There is no question that is a dumb question in their minds. I woul d highly recommend them and do to any one and everyone that I talk to about animal based issues.
When I called to make my appointment, I had some questions, the receptionist seemed very irritated that I had questions. I work in reception and know how important it is to make people feel welcome. I believe she even sighed loudly when I asked another question, didn't even answer it and then said "do you want this appt or not??" Rude. I wish the owner would address this problem but perhaps that's why they continue to be rude, because there is no accountability there. The vetrinarians themselves are very helpful but getting past the rudeness of the receptionists is very hard.They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They gave about the same level of care as others I have been to for the same problem.
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