Relais Bonne Eau is the first licensed hospice home in southern Illinois. The hospice home is located on 17 wooded acres and has 16 private rooms for individuals who have been diagnosed with a terminal illness with a prognosis of 6 months or less. We welcome any opportunity to answer your questions. Thank you.
Hospice of Southern Illinois, Inc.
ServicesHospice of Southern Illinois, Inc. is a Hospice office located in Edwardsville, IL. A Hospice cares for terminally ill patients.
Please call Hospice of Southern Illinois, Inc. at (618) 659-7900 to schedule an appointment in Edwardsville, IL or get more information.
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. This provider has helpful information available online, which is really convenient. They have a good website and online presence. They are always prepared for my appointment and remember everything about me. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs.
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all.
Staff was friendly and inviting. I appreciated the security features of the building for my mom. The facility and grounds are beatiful, relaxing, and calming. Patient rooms feel like apartment rather than a "medical facility". I definitely recommend this facility and will move my mom there once the need arises.
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