The facility was nice and I felt that most of the staff were very caring, however I had a very negative experience with one of the day shift nurses, Laurie. I felt that she was very short tempered and unwilling to listen to what my fathers wishes were. Other than that I was very happy with the hospice care.
My mother was admitted to Porter Hospice because of multi-organ systems failure caused by heart failure.
She loved it there. The staff doted on her--they were kind, compassionate, funny, and caring. Every time I spoke to her, she told me how comfortable she was, how happy, how cared for she felt.
I have never met a more caring staff. Although I was only there a few days during the time my mother passed, I have never felt more compassion from any staff. Any question I had was answered immediately. Any concern was addressed with a kindness beyond basic courtesy. Any time I needed to talk, someone was there to listen--even hours beyond when their shifts would end. And I'm just the daughter.
Mom passed surrounded by the best people I've ever met. I am so grateful that she was there and safe. They made her final weeks some of the best of their lives.
From the bottom of my heart, I recommend this facility.
The staff at Porter Hospice were compassionate, friendly, and patient. They made a difficult time more bearable because they are experts both medically and emotionally. My family is forever indebted to them for helping my mother pass with dignity and grace.
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