Office itself is gorgeous, staff is not concerned with well being of patient complaints. I got a simple filling done and ended up with mandibular nerve damage from the 2nd injection of novocain on the lower jaw.
Dr Beard and staff at NGD are outstanding!! They are very organized, professional and friendly. They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic. They stayed open past their closing time when I needed help. They've never turned me away when I've needed them. They worked me in when I had a dental emergency. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional office. Every person is knowledgeable, experienced and confident. As an engineer, I want to know the why and how behind the what. They always go above and beyond to make sure I understand every single detail about my dental procedures. I'm always able to get all my questions answered, and I'm never nervous about starting a procedure. I highly recommend Dr. Beard and North Grove Dental.
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