I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. Getting an appointment at this office wasn't too difficult. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many. They briefly listened to me, but quickly downplayed everything I said or stopped paying attention. I was sitting in the waiting area for quite a while. I wish they had called me back for my appointment earlier.