They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
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