My visits to Elan have been nothing other than perfect. Flawless execution of hair mastery. Seeing a 1 1/2 star review from "Diane" makes me wonder what the other side of the story is. Don't be put of f by a random and bias (who knows why) review. You will get only top quality work at this diverse, knowledgeable and compassionate salon.
Based on my experience, I wouldn't recommend them to my friends or family. He does do a good job. Just don't disagree, argue, and don't EVER be late. All is fine, but just remember, you are doing Terry a favor by being being HIS customer.
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