My stylist made sure that my neck and body were completely covered. When I left they took the time to dust off any stray hairs so that I would be comfortable the rest of the day. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Their equipment was very high-tech and sophisticated. I was very impressed. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They've never taken personal phone calls during my beauty treatments, although I've heard of some stylists doing that at other places. They're very professional here, and always devote their full attention to their clients.