They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I felt very safe in their care. I definitely trust them. There's been quite a few times where I've been on my way to my appointment, and they've called me to postpone it. It's not all the time, but it's still annoying. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.