There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They never left me for an extended period of time and I never felt ignored. After the fantastic experience I had, I'm definitely going to be recommending them to all my friends and family. Everyone should know about this place. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
When comparing them to others I have visited for the same condition, they are among the best I have seen. My stylist always spends extra time washing my hair. I wish I could get my hair washed here everyday. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.
The office was very easy to locate. I didn't have any trouble finding it at all. I will definitely recommend them to people I know. I got an appointment quickly. I've never had to wait too long. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I love this place so much, this is the ONLY salon to go to in Niles for a cut or highlight.
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