They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. It was easy to get the appointment time that worked for my schedule. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. My stylist always spends extra time washing my hair. I wish I could get my hair washed here everyday.
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The office was very easy to locate. I didn't have any trouble finding it at all.
They weren't friendly at all. They were extremely rude and impolite. The staff wasn't respectful or professional at all. They only wanted to talk to each other, and made no effort to help me. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. They consistently dismiss my concerns and accuse me of making problems up. I don't trust them to ever actually look into my concerns and see if they're valid.
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