Woodbury Wellness (Center, Inc.) and Rehabilitation, established in 1998, is a local privately owned Nursing Facilities in North Carolina. With this family oriented philosophy, we strive to provide excellent medical services to our community with a neighborhood feel. We offer a continuum of care and lifestyle choices including Stonebridge at Woodbury which offers an Assisted Living with Memory Care program.
Centrally located to the Wilmington and Jacksonville area, we are nestled in the coastal community of Hampstead, NC. Our community is home to four local golf courses. We are able to provide service to not only to Pender County residents, but the surrounding counties of Onslow, New Hanover, as well as others. We pride ourselves in offering compassionate, committed quality care to those in need.
Woodbury Wellness Center
Years In Practice
ServicesLong Term Care, Respite Care, Rehabilitation, Physical Therapy, Occupational Therapy, Speech Therapy
IF there was a negative star, I would have used that instead. I was an employee here at this facility, a nurse at that. I would advise ANYONE that has a loved one to NEVER use this facility. I am not a disgruntled employee, or someone that wants to do damage; however, I would not EVER allow a family member to come to this facility. The employees call off work all the time, there is a male nurse there that has many serious things that I will not disclose here for legal reasons, but he is still employed because the D.O.N actually does the same unethical behaviors which was the reason this other employee is still employed. This facility has deplorable food that pigs and dogs wouldn't eat. The D.O.N is very despicable, unethical, and very unprofessional with employees. I have seen COUNTLESS times that he would walk by a room with a call light on and refuse to enter the room to offer help of ANY kind. This facility also does not provide good care to residents in general. just go there and ask an Alert and oriented resident. I could go on and on for hours about this facility, but you get the picture. DON"T use this place, RUN!! I mean it, RUN as fast as you can away from here.
I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. Every time I visit, I have to remind them why I'm visiting them. It makes me feel like they don't care about me. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. My husband is there now with a mouth infection that that are not treating. They are starving him to death and I am having a difficult time getting him out of there. They say their Dr has to recommend it But they have no doctor only a PA who will not give you the time of day . And has not seen my husband in 3 days. I suggest to run from this place. I know I would have had I known all this. Their PT team is very good and only one nurse knows the difference from her elbow and her knee. She in fact id wonderful her name is Connie. All the rest shrug this shoulders or say Idon't know. One even old me to that my questions and get out she had no time for my stuff
Spent a week there after total knee replacement surgery.
Even though they were in the middle of redoing the facility I found the room to be quite large and very clean.
Was surprised that there were no phones in the rooms and bringing a cell phone was a necessity. Also had to pay for TV service.
The only chair in my room was an old armless dinning room chair... they finally brought in an old dinning room chair with arms. Which when I had guests they even found it hard and uncomfortable to sit in, so I never sat in it.
I was admitted on a Saturday before noon, and even though they knew for a couple of days that I was coming they weren't prepared for me... It took 5 hours for them to find me a walker and it was filthy, the grips were sticky and made my hands black.... and the physical therapist didn't arrive till early evening. She did make sure that even though the next day was Sunday she was there to start my therapy.
I found my Therapist and most of the staff (including housekeeping) to be very kind and helpful.
I was most upset by one of the "nurses" that dispensed pain medications...it was 5 days since my surgery and when, after 4 hours since my last dose of pain medications, I requested (as the Doctor prescribed) another dose, she told me that "You just had 10 mg of Oxycontin just 4 hours ago, don't you think 5mg is enough for now?" It was like she was telling me that if I took the 10 mg as prescribed I must be a drug addict! So, instead of doing what the Doctor told me to do to "stay ahead of the pain" I took the 5mg she offered.... well the pain got ahead of me! And it took days to "catch up" and I had to watch the clock and make sure I requested my drugs before the 4 hours, because they were usually short handed and sometimes it took 5 hours (+-) before I got my pain medicine!!! Not only that, because of the pain & swelling from not taking enough pain medication I couldn't do the physical therapy everyday, which is the reason I went there in the first place! So instead of staying the full two weeks I went home and got much better care!
One other thing, I am not a fussy eater and unfortunately because of my stay or a friend or family members stay, I have had and tasted many meals at several other hospitals, nursing homes, rehab facilitys up and down the coast. I understand serving under seasoned food, but the food there has to be the worst I have ever eaten! The first meal they offered me was fired stiff as a board fish, fried hush puppies, and some kind of unrecognizable fried veggie (yellow squash?) And come on... who puts pickle relish in pasta salad, ham salad and chicken salad sandwiches?
One last thing! I received a bill for TV rental. Although the statement didn't say that, it just said "total amount due" I knew what it was for. The statement date was 11/26/12 was mailed on 11/29/12 and I received it on 11/30/12. What is interesting is that at the bottom of the statement it says: PAYMENT IS DUE BY DECEMBER 5, 2012 A $50 late fee will be added to accounts not paid timely Today is Saturday December 1st, I just had major surgery can't drive yet, so it will be Monday the 3rd of December before I can get my check in the mail! Does that mean if it doesn't get there before Wednesday the 5th they are going to charge me another $50? !!!! WHO DOES THAT? $50 if they don't get it by They have got to be kidding!!!!
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