Williamsville Suburban Nursing Home - Service Ratings
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Williamsville Suburban Nursing Home
193 S Union Rd
Williamsville, NY 14221
Consumer Feedback
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Poll Responses for Service
3.5 Star Average Based on the Following 28 Poll Questions:Did they follow up with you after your appointment?
Asked 2 times
Answered "Yes." (80% satisfaction) 1 time
Answered "No. I still haven't talked to them." (40% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 4 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Yes! It was effortless!" (100% satisfaction) 1 time
Answered "No, it took a while" (40% satisfaction) 1 time
Answered "Mostly" (80% satisfaction) 1 time
Did this provider rush your appointment?
Asked 2 times
Answered "No" (80% satisfaction) 1 time
Answered "Yes, I felt like an annoyance!" (20% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Absolutely, the customer is always right here" (100% satisfaction) 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "A few, but not too many" (60% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 2 times
Answered "Yes, they've stayed open late when I've needed help" (80% satisfaction) 1 time
Answered "Sometimes, but most of the time they don't" (60% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Answered "Kind of, but I they could have been more understanding" (60% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "No, I don't think they appreciate my loyalty" (40% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Sometimes, but not all the time" (60% satisfaction) 1 time
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