My stepdad is in this facility. There have been many things we have been unhappy about. The place is dirty. Many times we have walked into my stepdad's room and have had many concerns. They don't clea n him the right way. We have found poop under his nails more than once. He has a terrible bedsore and the bandage is suppose to be changed daily. We have had to ask more than once for that to be changed also.He also is supose to be rotated side to side because of that bedsore and that doesn't always happen. We have found his teeth in his urinal. His sheets have been dirty. Some staff is very lazy, some don't even speak to you. There are some that do their job well, but unfortunately that can't be there 24/7. We have our concerns about the warmer weather approaching. We haven't seen any aides outside when the patients are. Any thing can happen and there is nobody out there to assist. There should be safer surroundings outside.
This place is disgusting-the North building worse than the south building. It's dirty. Look at the floors, the walls, the elevator, the patient rooms. They are disgusting. It smells bad. Always. The s taff, especially in the North building, are lazy, use foul language, and are abusive towards the residents. I would NEVER allow a family or friend to stay here. I'm not sure why NYS allows them to remain open. One only has to walk in and look around for five minutes to see how awful this place is. Please do not bring your loved ones here.
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