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Watercrest Care Center

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Watercrest Care Center
Watercrest Care Center
(5 Reviews)
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16650 W Dixie Hwy North Miami Beach, FL 33160
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About

Watercrest Care Center

Watercrest Care Center is a Nursing Home facility at 16650 W Dixie Hwy in North Miami Beach, FL.
Primary Specialty

Nursing Home

Map and Directions
16650 W Dixie Hwy, North Miami Beach, FL 33160
Services Watercrest Care Center provides extended-stay nursing care to seniors with varying levels of disabilities in North Miami Beach, FL.

Please call Watercrest Care Center at (305) 945-7447 for more information or to schedule an on-site visit.
Consumer Feedback
(5 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
View All 5 Reviews Add a Review
Recent Reviews
Well this place I wouldnt recommended to anybody,the staff is very rude,they treat patients like dogs,the food is actually very bad,when you need something from them like fax a document etc you can die trying they will not do it and when they do is a week after,when you have called 300 times and spoke with 10 different people,they dont give teraphy to their patients,they have a cordless phone so supposedly family members can call to reach theur loves one,well that phone nobody ever answers it,and when you complain they blame the patients and say its out of charge...the place is very dirty the beds are uncomfortable,they feed the patiens and they dont care if the patient are all twisted they dont even help or clean the patient unless family member complains for example,I went to see my dad and it had dirty nails a lot of hair,like they dont keep them groomed and soap in his head like it has been there for weeks and it stunk ,well as soon as you enter that place your nose get stuffed,the staff dont pay attention to family concerns,they even laugh in your face and when you call and you finally get in touch with them all they do is say ohhh xxxxxx ( patient name) hes good hes ok and thats it almost hanging up on you...well there are so many things about this place,I could write a book,I have been trying to take my dad to another facility but it has been very hard because they wont cooperate with the paperwork...
by Unknown xxx.xxx.5.69
February 03, 2015
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Recent Polls
Did this provider's staff seem to respect him/her?
Mostly yes
Did you feel like this provider's office was sufficiently staffed?
Yes
Was this provider's staff friendly?
Yes
Would you recommend this nursing home to others?
Yes
Did you feel that your visit with the provider was time well spent?
Absolutely yes
by Anonymous xxx.xxx.12.163
March 17, 2014
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider's office too loud?
No, it wasn't too loud
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.45.239
February 07, 2013
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