It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
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